Privacy Policy

Last Updated: May 6, 2026

Organic Canada Private Limited Policy

Organic Canada and each of its respective subsidiary, parent, and affiliated companies deemed to operate this Website (“we” or “us”) recognizes that you care how information about you is used and shared. We have created this Privacy Policy to inform you what information we collect on the Website, how we use your information, and the choices you have about the way your information is collected and used. Please read this Privacy Policy carefully. Your use of the Website indicates that you have read and accepted our privacy practices, as outlined in this Privacy Policy.

Please be advised that the practices described in this Privacy Policy apply to information gathered by us or our subsidiaries, affiliates, or agents: (i) through this Website, (ii) where applicable, through our Customer Service Department in connection with this Website, (iii) through information provided to us in our retail stores, and (iv) through information provided to us in conjunction with marketing promotions and sweepstakes.

We are not responsible for the content or privacy practices on any external websites.

We reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove, or otherwise change any portion of this Privacy Policy, in whole or in part, at any time. When we amend this Privacy Policy, we will revise the “last updated” date located at the top of this Privacy Policy.

If you provide information to us or access or use the Website in any way after this Privacy Policy has been changed, you will be deemed to have unconditionally consented and agreed to such changes. The most current version of this Privacy Policy will be available on the Website and will supersede all previous versions of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when using our Website, including but not limited to:

Name, email address, phone number, and mailing address
Payment and billing information
Account login credentials
Purchase history and product preferences
Communications you send to us (e.g., customer service inquiries)

We may also automatically collect certain information when you visit our Website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our Website.

How We Use Your Information

We use the information we collect for various purposes, including to:

Process transactions and send you related information, including purchase confirmations and invoices
Provide, maintain, and improve our services
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests, and provide customer service
Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain areas of our Website.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encryption technology (SSL) to protect sensitive information transmitted online. We also protect your information offline — only employees who need the information to perform a specific job are granted access to personally identifiable information.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you
The right to request correction of inaccurate personal data
The right to request deletion of your personal data
The right to object to or restrict processing of your personal data
The right to data portability
The right to withdraw consent at any time

To exercise any of these rights, please contact our Customer Service Department using the information provided below.

Contact Us

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at info@organiccanada.com.